If you’re looking for a hands-on role that combines physical work with customer interaction, this Delivery & Installation Team Member job in New Zealand could be the perfect opportunity. This position offers full training, career progression, and the chance to work with one of the country’s leading retailers of appliances and technology. With a supportive team, excellent staff benefits, and the opportunity to create memorable customer experiences, this job is ideal for someone who is physically fit, motivated, and enjoys working with people.
About the Company
This company is a well-known retailer in New Zealand, specializing in appliances, electronics, and technology solutions. With stores across the country, it is recogniz for its commitment to offering the latest products alongside exceptional service. Customers know they can trust the team not only to help them choose the right product but also to deliver, install, and support them after purchase.
The business thrives on its “Passionate Experts”, team members who live and breathe customer service. Their approach is about more than just sales — it’s about delivering an end-to-end experience where every detail matters. From live product demonstrations to home installation, the company takes pride in ensuring customer satisfaction at every step.
Mission and Values
At its core, the company’s mission is simple: to deliver the best in technology and appliances with unbeatable customer service. Its values reflect this mission:
- Customer-first mindset – Thinking customer in everything they do.
- Teamwork – Supporting one another to deliver high-quality service.
- Growth and learning – Providing full training and career opportunities for employees.
By joining the delivery and installation team, you’ll play a vital role in bringing these values to life in customers’ homes.
Job Summary
The role of Delivery & Installation Team Member is both physically demanding and highly rewarding. You will be responsible for delivering whiteware products, installing them in customers’ homes, and ensuring a smooth end-to-end experience. Every day will be different, as you visit various households, solve challenges like moving large appliances through tricky spaces, and engage directly with customers.
This is a fixed-term, full-time position, with working hours from Friday to Tuesday, 7:00 am to 3:30 pm.
Key Responsibilities
As part of the delivery and installation team, your main responsibilities include:
- Delivering whiteware and appliance products safely to customers’ homes.
- Installing appliances according to company guidelines and customer requirements.
- Engaging with customers to plan the best way to move and position products.
- Unpacking and setting up products for immediate use.
- Disposing of old appliances and packaging responsibly.
- Ensuring the work area is tidy, functional, and safe at all times.
- Following all company processes and guidelines during delivery and installation.
- Maintaining high standards of safety for yourself, your team, and the customer.
- Acting as the final point of contact, ensuring customers leave with a positive impression.
- Reporting any issues or incidents promptly to management.
Required Qualifications and Skills
To be considered for this role, you will need:
- A full, clean New Zealand driver’s licence.
- Physical fitness and strength to handle heavy appliances.
- Ability to be on your feet for long periods of time.
- A positive, can-do attitude.
- Good communication and customer service skills.
- Willingness to learn and follow company procedures.
- Attention to detail to ensure safe and compliant installations.
This job is best suited to someone who enjoys being active, takes pride in their work, and values customer satisfaction.
Work Environment and Culture
The work environment is dynamic and team-focused. You’ll be paired with a buddy and supported through training to help you succeed. Every day brings new locations and different customers, making the role varied and interesting. The culture is inclusive, energetic, and focused on helping both customers and employees thrive.
Salary and Benefits
As an employee, you’ll enjoy:
- Competitive pay.
- Full training and mentorship.
- Career opportunities within a large and growing company.
- A paid day off for your birthday.
- Staff discounts across multiple brands.
- Exposure to the latest technology and appliances.
These benefits make this more than just a job — it’s a pathway to a long-term career in the retail and service industry.
Training and Growth Opportunities
The company provides comprehensive training for all delivery and installation team members. From technical installation skills to customer service excellence, you’ll be supported to build confidence in every part of the role. With a business of this size, there are ongoing opportunities to advance into supervisory, technical, or management positions.
Job Type and Contract Details
- Job Type: Fixed-term, Full-time.
- Schedule: Friday to Tuesday, 7:00 am – 3:30 pm.
- Location: Across customer sites in New Zealand.
- Contract: Includes full training and company benefits.
How to Apply
If you’re ready to take on a role where every day is different and you get to bring technology into customers’ homes, this is the opportunity for you. Apply now through Indeed New Zealand here: Apply on Indeed
Make sure to include details about your physical fitness, your driver’s licence, and why you’re excited about joining the delivery and installation team.
Why Join This Company?
Joining this team means being part of a company that values its employees and customers equally. You’ll enjoy a supportive environment, excellent benefits, and a role where your work directly impacts customer happiness. For those who are physically fit and enjoy variety, this job offers both challenge and reward.
FAQs
Q: Do I need prior installation experience?
A: No, full training is provided.
Q: What licence do I need?
A: A full, clean New Zealand driver’s licence is required.
Q: Is this a permanent role?
A: No, it is a fixed-term, full-time role.
Q: What is the work schedule?
A: Friday to Tuesday, 7:00 am – 3:30 pm.
Q: What benefits are included?
A: Paid birthday leave, staff discounts, training, and career opportunities.
