A Hotel Receptionist job in Calamba Laguna is a great opportunity for individuals who want to start or grow their career in the hospitality industry. TRACE College, Inc. is currently hiring a Front Office Associate to manage reception duties and provide excellent customer service to guests.
This role is suitable for both experienced candidates and fresh graduates who have a strong interest in hospitality. As a receptionist, you will be the first point of contact for guests, making your role essential in creating a positive and welcoming environment.
About the Company
TRACE College, Inc. is a respected institution in the Philippines that specializes in hospitality, tourism, and culinary education. The organization is known for preparing students and professionals for real-world roles in hotels and service industries.
The company focuses on maintaining high standards of professionalism and customer service. It provides a structured and supportive work environment where employees can learn, grow, and gain valuable industry experience.
Responsibilities
- Answer phone calls, messages, and emails professionally
- Welcome guests and respond to their inquiries
- Handle guest check-in and check-out procedures
- Assign rooms and manage reservations
- Provide information about hotel services and facilities
- Coordinate with housekeeping and other departments
- Ensure guest satisfaction throughout their stay
- Maintain cleanliness and organization at the front desk
Requirements
- Bachelor’s Degree in Hospitality or Tourism Management
- Experience in a similar role is an advantage
- Fresh graduates are welcome to apply
- Willingness to work full-time on-site
Skills
- Strong communication skills in English
- Excellent customer service abilities
- Good organizational and multitasking skills
- Professional attitude and appearance
- Attention to detail
- Ability to handle guest concerns calmly and efficiently
Benefits
- Salary up to Php15,000 per month
- Company Christmas gift
- Company events and activities
- Opportunity for promotion to a permanent position
